Return & Exchange Policy
Last updated · July 2026
We want you to love every TDL piece. If something isn't right, you have 7 days from delivery to request a return or exchange.
Eligibility
- Item must be unworn, unwashed, and unaltered.
- All original tags and packaging must be intact.
- Return request must be raised within 7 days of delivery.
Final sale — not eligible
- Sale and clearance items
- Custom-stitched and made-to-measure pieces
- Jewelry and beaded bags
- Items marked "Final Sale" on the product page
How to request a return or exchange
- Email raoayoub22@gmail.com or WhatsApp +92 320 2777200 with your order number and reason.
- Our team confirms your request within 24 hours and shares the return address.
- Ship the item back using a trackable courier. Return shipping is at customer's expense unless the item was defective or shipped incorrectly.
- Once we receive and inspect the item, we process the refund or dispatch the exchange within 5 business days.
Exchanges
We're happy to exchange for a different size or a different piece of equal value, subject to availability. Any price difference will be collected or refunded before dispatch.
Damaged or wrong items
If your order arrives damaged or you received the wrong item, please email photos to raoayoub22@gmail.com within 48 hours of delivery and we'll make it right at our cost.